Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all of our cloud hosting service packages, which means each help request you submit is going to be replied to in only sixty minutes maximum. Our support crew members are taught to swiftly resolve any issue and to ensure that you get detailed advice on any trouble that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is delivered by a crew of capable techs who definitely are ready to react to your issue immediately. You can speak with the tech support team by starting a support ticket from your Site Control Panel or by sending us an e–mail. On business days, you may also contact us on the telephone or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require help while performing tasks within the Control Panel, you could always select the Help key and locate your query in the list of articles that will came up. We have as well turned a number of the content articles into videos. The list of videos will load if you pick the Videos option located in the top right angle.