A 99.9% Server Uptime
The advantage of developing your very own cloud hosting platform is that you do not need to worry about compatibility issues – you configure a given set of software apps in such a way as to be compatible with a defined set of hardware elements. The outcome is something a lot more steady and reliable, since there are fewer possible risks of failure. We’ve set up our cloud hosting system using proven hardware parts coupled with a significantly customized version of Security–Enhanced Linux in order to set up a truly secure home for your own personal websites.
This is why, with each of our cloud hosting service packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also set up our own internal network in each one of our datacenters. Everything is based on world–class hardware parts provided by Juniper. Furthermore, on each router, we’ve placed a firewall with an advanced algorithm in an effort to sieve all fishy requests.
This way, in all our datacenter facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned money at stake, you can’t feel really secure. That is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel pleased with our hosting service or if you want to get an even more robust web hosting solution, like a Linux VPS servers or a dedicated service – we will give you your money back in full, without any concealed fees or repayment taxes.
24/7 Technical Support
We’ve punctiliously picked each single member of our 24x7 support staff to make certain that we can offer the best tech support you can get. Each of our tech support engineers has lots of years of experience working with hosting accounts behind his back, so they know what they are doing. Besides, they’re available 24x7 – you’ll be able to touch base with them at any moment and they’ll reply back to you as fast as possible.
Their average response time is below 20 minutes, whereas with other hosting companies you need to wait around for days. Besides, we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to within 1 hour.